Terms and Conditions

TERMS AND CONDITIONS

1) A deposit with the signed bookings form is required to book the property. Telephone bookings must be followed by a signed form and deposit payment. Please note: The deposit is non refundable but may at our discretion be transferred to another date in the same year.

2) Following receipt of your deposit you will be sent confirmation. The contract of hire and liability for the full rental, becomes effective once confirmation is received.

3) The balance of the rental is to be paid at least three weeks before the start of the holiday,  otherwise the booking may be deemed cancelled.

4) Insurance, whilst not a condition of booking, we would strongly recommend that you take   out holiday/cancellation insurance.

5) If you have paid the full balance and cancel within 4 weeks of the arrival date you will   lose all monies paid. We will seek to re-let and if successfull will refund that value. Re-  letting at short notice, or in the off-season can be difficult, so the refund may not be for the   full amount paid.  Again we recommend cancellation insurance.

6) The property will be available from 4.00 pm on the day of arrival. Please vacate the premises before 10.00 am on the day of departure.

7) You are asked to leave the house clean and tidy, as you would wish to find it. This includes all of the equipment and utensils that have been provided. Please note that the person named on the booking form will be liable for the cost of any breakages or damage to the   property.

8) No responsibility can be accepted for personal injury, sickness, loss or damage to personal   belongings.

9) Should, for reasons beyond our control, the house be rendered unsuitable for letting on the   dates booked, all monies paid will be returned in full. There would be no further claim   against us.

10) WIFI is available but the Lake District is a rural area with limited bandwidth and signal   can fluctuate and sometime not work at all. Please take this into account.

11) We operate a no smoking policy throughout the house. Please adhere to this.

12) Pets are not allowed in the properties NO exceptions.